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Sales is everywhere, whether you are selling your brand, your product or yourself. The pandemic has forced us to re-think the way we create interpersonal connections and do sales, and while travel restrictions in China are reaching an end, we will continue to use online platforms for meetings. Prepare yourself and your team for the future with online-offline sales with this Sales Skills course, organised by the Nordic Chambers of Commerce in China.


销售在商业活动中可谓无所不在,无论是推广品牌、产品,抑或是推销个人。而新冠大流行迫使我们重新思考我们建立人际关系及进行销售的方式。虽然中国的旅行限制即将结束,但是毋庸置疑我们将继续使用在线平台进行工作会议。加入我们,通过中国北欧商会举办的销售技巧课程,让您和您的团队为未来的线上线下销售做好准备。


This course will equip you with practical tools to:

  • Master your sales skills and improve sales results
  • Smooth transition from offline sales to online sales
  • Acquire the skills to advance customer relationships online
  • Improve the effectiveness of online sales.


培训课程将赋予您实用的工具以实现:

  • 强化销售技能,提升销售效果
  • 平稳过渡线下销到线上销售
  • 掌握线上推进客户关系的技能
  • 提升线上销售的效果


DATE & TIME

16th and 17th January 2023 - 2 mornings; 3.5 hours each

日期和时长:

2023年1月16日和1月17日上午, 每次培训3.5小时


VENUE

Online via Zoom

地点:

通过Zoom线上进行


LANGUAGE

Chinese

语言:

中文

FEE

2000 Rmb (Members, first priority) ; 3000 Rmb (Non-Members)

费用:

2000 人民币(会员);3000 人民币(非会员)


PARTICIPANTS

Sales Staff, Service Staff, Marketers (Total of 35 participants)

面向人群:

销售人员 ;服务人员 ;市场人员


PREREQUISITES

At least 2 years working experience

Possess the necessary product knowledge or sales skills

Strong interest in online sales

条件:

2年(及以上)工作经验;

具备必要的产品知识或销售技能;

对线上销售有浓厚兴趣


TRAINER

Haibo Zhan

Certified International trainer

培训讲师:

湛海波 易迪思 金牌讲师


ABOUT EDDIC

Eddic Training Center (China) is a leading provider of enterprise-level training services. Founded in 2003, Eddic currently has more than 800 instructors who focus on enterprise-level training area. The company has served for more than 3,500 companies with professional customized training solutions. Adhering to the concept of "value-added courses and innovative services", Eddic provides training solutions for enterprises to cultivate talents.

关于易迪思:

易迪思(中国)培训中心是中国领先的企业级培训服务供应商,始创于2003年,目前机构 拥有超过800多位合作讲师,专注于企业级培训领域。目前总累计已为超过3500余家企业 提供定制化培训解决方案。

秉承"增值课程、创新服务"的理念,为企业提供人才培养解决方案,致力于成为中国最 优秀的企业管理培训服务供应商。易迪思提供企业内训课,公开课,在线知识付费课程、 咨询辅导等专业化高端培训服务。

易迪思结合 17余年培训服务的经验,针对企业的管理实际,不断总结,形成了独具特 色的培训课程体系和咨询辅导系统。并且与国内外优秀企业、机构交流合作,开展 标杆学习、主题论坛、沙龙交流等特色服务,为企业管理者、学员搭建一个多 样化的学习平台。易迪思每年服务客户超过 1000 家,每年开办的展示课、 公开课、内训课超过 8000 场次,其中包括 300 余家全球 500 强的在华投资企业。

Tickets

  • Member Ticket for Training Session

    RMB 2,000

    This ticket is for members of DCCC

    Buy Ticket
  • Non-Member Ticket for Training Session

    RMB 3,000

    Buy Ticket

Agenda

9

00AM

-

12

30PM

Day 1

Haibo Zhan

FUNDAMENTALS OF ONLINE SALES
Distinguish between marketing, sales and service
The difference between online sales and offline sales (carrier, effect, experience, cost, flexibility)
The challenge of online sales
­ Deepening of the relationship
­ Control of the process
­ Support for delivery

SWITCHING SALES SCENARIOS
Online sales activities
­ Making connections
­ Customer Communication
­ Customer Management
Online service activities
­ Information Service
­ Purchase Service
­ After Sales Service
Online relationship activities
­ Customer Emotion
­ Customer Attitude
­ Customer Support

9

00AM

-

12

30PM

Day 2

CUSTOMER RELATIONSHIP ENHANCEMENT
Increase intimacy
­ Shorten the path
­ Personal Branding
­ Customer Circle
Increase tightness
­ Diversification of methods
­ Full coverage of channels
­ Diversification of services
Relationship Normalization

ONLINE SALES PRESENTATION
Method of presentation
­ Advance preparation
­ Smooth process
­ Full interaction
­ Transparent feedback
Optimization of tools
­ Persuasiveness of materials
­ Material Visualization
­ Selection of tools

SYNTHESIS AND EVALUATION
What you learned
What you have to do.

Speakers

Sponsors and Partners

Organizer

PARTNER